Privacy Policy

Last updated June 12, 2026

 Irish Rose Group (“we”, “us”, or “our”) operates the Irish Rose Group website, which acts as the central point for enquiries and call handling for all companies within the Group. We are the initial data controller for information collected through this website before routing enquiries to the relevant company.

Irish Rose Group is the umbrella brand for the following companies:

• Irish Rose Homes Ltd – property sourcing and investment services
• Irish Rose Interiors Ltd – interior design, home staging, and property presentation services
• Colleen Brady Accountancy Ltd – accounting, bookkeeping, and tax services

 Each company is a separate data controller and maintains its own full Privacy Notice explaining how personal data is collected, used, stored, and protected. 

This Group‑level summary explains how we handle basic information collected through the Irish Rose Group website. 

1. What information we collect

We may collect:

• Names
• Email addresses
• Phone numbers
• General enquiry information
• Website usage data (IP address, browser type, device information)

We use this information only to respond to enquiries and direct you to the correct company.

AI Call-Handling & Enquiry Routing

 We use AI‑powered call‑handling software to answer incoming calls, capture messages, transcribe voicemails, and route enquiries to the correct company within the Irish Rose Group. When you call us, the system may automatically record or transcribe your call for the purposes of:

• Responding to your enquiry
• Directing your enquiry to the correct company
• Improving service quality
• Maintaining accurate communication records
• Preventing fraud or misuse

The AI system processes personal data such as your name, phone number, and the information you provide during the call. This processing is carried out under our legitimate interests in operating and improving our business and ensuring accurate communication.

Once your enquiry has been routed, the relevant company (Irish Rose Homes Ltd, Irish Rose Interiors Ltd, or Colleen Brady Accountancy Ltd) becomes the data controller for the purpose of delivering its services.

You may request deletion of call recordings or transcripts at any time by contacting us at: info@irishrosegroup.co.uk

2. What we do NOT do

Irish Rose Group does not:

• Perform credit checks
• Process financial records
• Process tax information
• Process property application data
• Process interior design project data

These activities are carried out only by the relevant company under their own Privacy Notice.

3. How we use your information

We use your information to:

• Respond to enquiries
• Direct you to the correct company
• Improve our website
• Maintain security and performance

We do not sell or share your information for marketing.

4. Your rights

You may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Object to certain processing

To exercise your rights, please contact the relevant company.

5. Contact details

For general Group enquiries: info@irishrosegroup.co.uk

For company‑specific data requests, please refer to:

• Irish Rose Homes Ltd Privacy Notice
• Irish Rose Interiors Ltd Privacy Notice
• Colleen Brady Accountancy Ltd Privacy Notice

6. Updates

We may update this summary from time to time. The revised date will always be shown at the top.